BUSINESS LEADER: IS THE NEW “PRETZEL-SHAPED” CONSUMER JOURNEY TYING YOUR RETAIL STRATEGY IN KNOTS?

The retail industry has been turned on its head in today’s digitally enabled, omnichannel world. High-street names such as Debenhams, LK Bennett and[...]

Retail Week: Analysis - How can Topshop conquer online?

Online retail continues to transform consumer shopping habits, and, as a consequence, profoundly impacts traditional brick-and-mortar retailers. [...]

The North America 2019 YTD Retail Index is here!

The 2019 YTD Retail Index and Holiday Recommendations Guide for North America identifies prevailing trends impacting retail performance and[...]

The 2018 - 2019 Retail Vortex

The Retail Vortex is a post-holiday phenomenon where fewer new customers, higher marketing costs, increased returns and a rise in inventory create a[...]

Executive Playbook

Your retail team's experience, intuition, judgement and empathy remains critical to many core business decisions. However, there are many decisions[...]

5 Things to Consider Before Depending on Business Intelligence Tools for Retail

Given my background in site merchandising and digital analytics, as I cross paths with retail industry executives, I seek to understand how they are[...]

White Paper: How Amazon Does Data — And What You Can Learn From It

 

INTERNET RETAILER: High-spending customers can many times come out flat or even negative on profitability

Despite retailers increasing their advertising budgets, new customer acquisition decreased by 11%, DynamicAction says. The analysis is based on more[...]

CHAIN STORE AGE: Retailers shift delivery priorities

An 8% increase in free shipping highlights a shift in retailers’ strategies to emphasize customer experience to remain competitive. Despite this[...]

WWD: Focus on CXBut Ignore Profitable Shoppers

D2C Brands and retailers fighting to stay relevant and protect profit margins must continually strive to understand the most addictive product[...]

Retail Index:  Spring 2019

To stay relevant and protect profit margins, it is imperative for retailers to act at pace, constantly strive to understand the most addictive[...]

RETAIL WEEK: How will AI impact your job?

As AI becomes central to many retail functions, technology will become a “quasi-colleague” in its own right – which means the IT and technology team[...]