DynamicAction Blog

Editor, Rachel Deeley, tapped DynamicAction CEO, John Squire, for his insight inspired by the DynamicAction Retail Index for her piece, The Rise of Returns Fraud and How Retailers Are Fighting Back....
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With over 22K products and over 200K SKUs, operational efficiency is of paramount importance. Even with very efficient management, Heine understands that small, yet consistent improvements can have...
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Women’s Wear Daily covers the frightening phenomenon which occurs post-Christmas through the early in the new year that we have coined, the 'Retail Vortex’.  Due to mounting pressures of...
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The 2019 Retail Index Year-to-Date for EMEA demonstrates that while retailers are  pushing harder and investing more into strategies that emphasize customer experience to remain  competitive, they...
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The retail industry has been turned on its head in today’s digitally enabled, omnichannel world. High-street names such as Debenhams, LK Bennett and Bathstore are entering administration while online...
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Online retail continues to transform consumer shopping habits, and, as a consequence, profoundly impacts traditional brick-and-mortar retailers.  Arcadia Group has pointed to this trend for their...
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The 2019 YTD Retail Index and Holiday Recommendations Guide for North America identifies prevailing trends impacting retail performance and profitability in the first half of 2019 from an in-depth...
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The Retail Vortex is a post-holiday phenomenon where fewer new customers, higher marketing costs, increased returns and a rise in inventory create a spiraling force that drive operational costs up...
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Your retail team's experience, intuition, judgement and empathy remains critical to many core business decisions. However, there are many decisions about a retail business that are taken on a...
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Given my background in site merchandising and digital analytics, as I cross paths with retail industry executives, I seek to understand how they are attempting to make sense of the data that lives...
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  8 lessons from Amazon and its approach to data, customer experience and long-term profit  White paper by Michael Ross On July 12th, 2016, Amazon reported more sales than on any other day of its...
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Despite retailers increasing their advertising budgets, new customer acquisition decreased by 11%, DynamicAction says. The analysis is based on more than $12.4 billion in online sales during the...
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