A special report from Retail Touchpoints included insights from DynamicAction CMO Sarah Engel on unique pure players that have evolved into omnichannel success stories, like Everyone, Sugarfina, UNTUCKit, and eyewear retailer Warby Parker.
The latest retail index is an analysis of more than $8 billion in global online transactions and covered the first of the year through Memorial Day. It included home goods, apparel and general merchandise. Among the industry insights we uncovered, we found that free-shipping is the "new normal" and positive news on returns in the first half of the year.
Stores, the National Retail Federation's magazine, published "DynamicAction lets retailers react at the ‘speed of Amazon’". "Next-generation retail needs more & more technology to help people orchestrate both the machines & the decisions that they’re going to use to create a meaningful & memorable customer experience."
Internet Retailing explores European retailers' customer-centric transformation & reduction of profit-eroding promos & markdowns with findings from the DynamicAction Retail Index: 2017 Year-in-Review and 2018 Outlook, an analysis of over £5.1 billion in online consumer transactions.