Read, Learn, Repeat

The Retailer’s Complete Guide to Customer Centricity

In our new Customer Centricity eBook you’ll discover: Which data is essential for successful customer-centric transformation; the new metrics critical to maximizing customer profitability; insight into increasing customer lifetime value; and how acquisition, experience, conversion and retention metrics, decisions and actions should be viewed through the lens of customer profitability.

The Merchandising Manual

Written by retailers for retailers, this free Merchandising Manual covers 4 trends that have a direct impact on the profitability of your business; 24 critical questions to ask about inventory, pricing & customers; 7 modernized merchandising KPIs for success; and 6 new merchandising benchmarks to drive sustainable growth.

Infographic: Holiday Retail Index: Lessons from 2017 and Insights for 2018

Analyze the lessons from 2017 and prepare for 2018. DynamicAction’s Retail Index Infographic: Holiday 2017 is an intensive analysis of $4.5 billion in global online consumer transactions, which highlights key YoY trends for the 2017 season and best practices to maximize their 2018 strategy. Download the infographic now to find compelling data and insights around customer loyalty, inventory, [...]

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