Miles Kimball wanted to overcome the restraints that commonly hamstring the traditional catalog business and transform to a digitally-focused, data-empowered retailer. Learn how they are growing the digital channel as a percent of sales, while also increasing multichannel profitability and customer base.
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In our new Customer Centricity eBook you’ll discover: Which data is essential for successful customer-centric transformation; the new metrics critical to maximizing customer profitability; insight into increasing customer lifetime value; and how acquisition, experience, conversion and retention metrics, decisions and actions should be viewed through the lens of customer profitability.
Written by retailers for retailers, this free Merchandising Manual covers 4 trends that have a direct impact on the profitability of your business; 24 critical questions to ask about inventory, pricing & customers; 7 modernized merchandising KPIs for success; and 6 new merchandising benchmarks to drive sustainable growth.
Destination XL Group, Inc., the largest omnichannel specialty retailer of big & tall men's apparel, was able to pinpoint how to grow Customer Lifetime Value, acquire profitable customers, and quickly take action and analyze results
Retail 2017 Index & 2018 Outlook Infographic: Analysis of over $7 billion in global consumer transactions reveals the leading trends of 2017 & top strategies for retail success in 2018. Review data & learn recommendations for profitable promotions, markdowns, inventory, customer behavior, returns, KPIs, marketing & shipping.
Retailers must understand the profit impact of every action on inventory, returns, marketing, customers, pricing and warehousing. Here are 24 questions to ask to guide you towards best practices and updated strategies for 2018.
Analyze the lessons from 2017 and prepare for 2018. DynamicAction’s Retail Index Infographic: Holiday 2017 is an intensive analysis of $4.5 billion in global online consumer transactions, which highlights key YoY trends for the 2017 season and best practices to maximize their 2018 strategy. Download the infographic now to find compelling data and insights around customer loyalty, inventory, [...]
The trading manager used this information to advocate for additional marketing and promotions, such as discounted expedited shipping and marketing for products that most often shipped quickly to ensure payment collection occurred in the time-frame needed to make plan.
The retailer wanted to have a full picture of their business—across merchandising, marketing, operations and finance—so they could easily focus their teams and grow more quickly. In particular, they were eager to avoid the analysis paralysis caused when investigating drops or spikes in performance.